The National Electric Power Regulatory Authority (NEPRA) has introduced a groundbreaking proposal to offer electricity consumers the option to pay their bills in multiple installments throughout the year. This move seeks to alleviate financial pressure on consumers while ensuring the financial stability of distribution companies (DISCOs).
Proposed Amendments for Consumer Relief
As part of the proposed amendments to the Consumer Service Manual, NEPRA aims to harmonize the revenue requirements of DISCOs with consumer convenience. The key highlights of the proposal include:
Multiple Installment Payments:
Consumers will have the flexibility to pay their electricity bills in installments spread over the year, instead of the current limit of one installment annually.Markup-Free First Installment:
Consumers making timely payments of their first installment will be exempted from any markup charges.Markup on Delayed Installments:
A 14% markup will be applied to subsequent installments if payments are delayed.
Benefits of the Proposal
Eases Financial Burden:
The installment option will provide significant relief to consumers facing economic challenges.Supports DISCO Revenue Goals:
By offering structured payment options, DISCOs can maintain consistent cash flow to meet operational needs.
Encourages Timely Payments:
The markup-free first installment incentivizes consumers to pay promptly, reducing the likelihood of defaults.
NEPRA’s proposal marks a significant step towards consumer-centric energy regulation. By addressing financial hardships and ensuring the sustainability of DISCO operations, this initiative has the potential to transform the electricity billing system in Pakistan.
